Privacy policy

Selfcast privacy policy

Selfcast (“We”) are committed to protecting your personal information.

This policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us in connection with your use of our site, will be processed by us. It is important that you read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

We will also keep you up to date with developments and stories from the Selfcast community via email newsletters. You can choose to unsubscribe from this at any time by sending an email to support@selfcast.com

1. INFORMATION WE MAY ASK YOU FOR

For our site to work effectively, we may collect and process the following data about you:

1.1 Your Information

Registration Information

When you register to use our site, we need you to provide your name, e-mail address and location information (based on your current address).

Your location allows us to match you with Employers and users nearby you. We will never share your exact location with other users unless for contractual purposes related to a specific job, but we will let them know your general location, for instance, that you are two miles from another user or Employer, without specifying the direction.

If you subscribe to our services, you will be required to provide your full name, address and credit or debit card details or your bank account details.

You will be asked to provide several other personal pieces of information that are related to the purpose of Selfcast as a casting site. Examples of such information are hight, hair color, eye colors, skills, experience etc.

1.2 Information You Choose to Share

Your information includes the information you choose to share on our site, such as your photos and videos, a biography, your public posts, the skills you have or the feedback you provide on Employers or users when you rate them.

1.3 Information Other Users Post About You

We receive information about you from other users, such as when they rate you.

1.4 Other Information We Receive About You

We also receive other types of information about you:

We receive data about you when you interact with our site, such as when you log-in, look at another user’s wishes, send or receive a message or use the app.
When you post things like photos and videos, we may receive additional related data (or metadata), such as the time, data, and place you took the photo.
We receive data from the computer, mobile phone or other devices you use to access our site including when multiple users log in from the same device. This may include your IP address and other information about things such as your internet service provider, location, the type (including identifiers) of the browser you use, or the pages you visit.
If you contact us, we may keep a record of that correspondence.

2. INFORMATION THAT IS ALWAYS PUBLICLY AVAILABLE

The only information about you that will always be publicly available to other users of the Services is your Alias name (a short form of your name), the general location you indicate (see paragraph 1.1) and all other information you choose to make publicly available i.e. on your Profile.

We use the information we receive about you in connection with the Services:

to ensure that Selfcast Content is presented in the most effective manner for you and for your devices;
to carry out our obligations arising from any contracts entered into between you and us;
to allow you to participate in interactive features of our Services when you choose
to do so;
to notify you about changes to our Services; and
to promote our Services.

Your information is yours and we will never share it with advertisers.

3. HOW WE USE THE INFORMATION WE RECEIVE

We use the information we receive about you in connection with the Services:

to ensure that content is presented in the most effective manner for you and for your devices; to carry out our obligations arising from any contracts entered into between you and us;
to allow you to participate in interactive features of our services when you choose to do so;
to notify you about changes to our Services;
to better understand the ways in which users interact with our site and Services; and
to promote our Services.

Your information is yours and we will never share it with advertisers.

If you subscribe to our Services, you will be required to provide your name, address and credit card details, which will be passed immediately to our payment provider via a secure link. Your card details are not retained on our database. We will keep your name and address confidential on our secure database and process these in accordance with this Privacy Policy.

4. COOKIES

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you use our site and also allows us to improve our site.

What are cookies?

A cookie is a small file of letters and numbers that we store on your browser on the hard drive of your computer if you agree. We use the following cookies:

Strictly necessary cookies: These are cookies that are required for the operation of our site. They include, for example, cookies that allow you to automatically sign in to our Services.
These cookies are used by Selfcast to identify you as a user and to sign you into the site or app. Until you sign out, you remain signed in to the Selfcast app.
Analytical/performance cookies: They allow us to recognize and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. The Company uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics sets a cookie in order to evaluate the use of those services and compile a report for us. Google Analytics will not collect your personal information.
Functionality cookies. These are used to recognize you when you return to our site. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site or make use of the Services.

5. WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to and stored at AWS (our web hosting partner) and our payment partners Apple and Google (payment processor). Such partners and their staff may be engaged in processing all your personal data, including your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. Please do not share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to protect your data, including against unauthorized access.

6. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

If you disable your account, we make your profile and your personal data invisible or anonymous, but we are not deleting it. By disabling, you have the option of resuming the activity later on in your account.

If you delete your account, we make your profile and your personal data invisible or anonymous for a maximum of 12 months, after which all data is permanently deleted. However, deletion only takes place when an ongoing subscription period has expired and all amounts due have been received by us.

If your profile is linked to at least one contract with an Employer or a Talent, we make your profile invisible or anonymous, but personal and contract data are not deleted for reasons of the possible requirement for documentation (eg to public authorities or fulfillment of contracts )

Further, certain past interactions with the system and other users will remain accessible (for example, when attached to another user’s history or profile, e.g. where you have rated that user)

We keep your personal data for as long as you are an active user of our site or linked to other users or contracts as explained above.

For all other accounts, the following applies: Account, profile and personal data are deleted if there has been no activity on the profile for 5 years.

7. DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries. We may disclose your personal information to third parties:

if you have consented to us sharing your personal information in this way;
if all, or part of our assets are merged with or acquired by a third party, in which case your personal information may form part of the transferred or merged assets. If this happens, we will do our best keep you informed; or
if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or House Guidelines; or to protect the rights, property, or safety of Selfcast, our users, or others.

8. YOUR RIGHTS AND OPTIONS REGARDING YOUR PERSONAL INFORMATION

You have choices about how we use your personal information to communicate with you and send you marketing information. You can opt-out from receiving future marketing and newsletter communications from us at any time by:

Using the unsubscribe function in the email you receive from us; or
Contacting us as set forth under “Contact” below

In addition, depending on where you live*, you may have the following rights with respect to your data under certain circumstances:

The right to request access to your personal information and the following information regarding our use of your personal information:
- The purpose of such use
- The categories of your personal information that we have used
The right to request us to erase your personal information when we no longer need such data in connection with our services
The right to request us to restrict our use of your personal information (e.g., suspend our use of your personal information).
The right to object to our use of your personal information where we are not using it to perform Services you have requested from us.
The right to receive a copy of your personal information.

If you want to exercise any of the rights listed above, please contact us through one of the methods listed in the “How to contact us” section below.

In addition, regardless of where you live, you have choices available to you through the device or browser you use to access the Services. For example:

The browser you use lets you control cookies or other types of local data storage.
Your mobile device lets you choose how and whether your location, advertising identifiers and other data is shared with us.

* The rights listed in this section apply if you reside in the European Union.

9. CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

10. CONTACT

Help on how you manage your personal profile on our site and the App is available through selfcast.com. If you have any questions, comments and/or requests regarding this privacy policy, please contact us at support@selfcast.com

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